Ever-Evolving Global Logistics Leader - Dimerco Express Group
Dimerco Express Group is a company specializing in international logistics services, providing comprehensive logistics solutions including air freight, ocean freight, contract logistics, cross-border trucking, cross-border railways, customs brokerage, and trade compliance services. Founded in Taipei in 1971, the company's operations span 67 countries and regions worldwide, including Mainland China. However, they encountered significant delays when accessing data outside Mainland China, posing challenges to their operational efficiency and service quality.
Dimerco faced latency issues when accessing data outside Mainland China, affecting its business operations in the Shanghai and Hong Kong regions of Alibaba Cloud. Slow data transmission speed adversely impacted customer experience and business efficiency. Dimerco has been following the transformation of the logistics industry driven by artificial intelligence, machine learning, big data, semi-automation, and the Internet of Things (IoT).
In collaboration with HigherCloud, Dimerco aims to achieve comprehensive monitoring and security of data, including error detection and alarm functions, as well as log analysis and threat detection.
Cloud Security Center Provides Comprehensive Monitoring and Security Protection
Based on Dimerco's needs and pain points, HigherCloud provided two solutions. Firstly, integrating visual reports with Security Log Service (SLS). Secondly, configuring Alibaba Cloud's Cloud Security Center, including log analysis, providing log retrieval services such as host logs, network logs, and security logs to support event tracing and security analysis. Additionally, enhancing detection and protection capabilities for core assets and configuring Cloud Enterprise Network (CEN) to ensure more stable data transmission.
Dimerco Express Group ultimately chose to configure Alibaba Cloud's Cloud Security Center, achieving significant results. By implementing the CEN solution, Dimerco successfully reduced latency when users accessed data within Mainland China, improving business operational efficiency and enhancing customer experience. Through the Cloud Security Center, Dimerco achieved comprehensive data monitoring, including error detection and alarm functions, providing key quantitative indicators to facilitate stable business operations. Furthermore, it strengthened security protection and threat detection, safeguarding the security of company data.
Dimerco Express Group expressed satisfaction with the solutions provided by HigherCloud. This successful case highlights HigherCloud's outstanding ability to assist customers in addressing digital challenges, understanding customer needs impartially, providing solutions, and offering stronger technical support and security assurance for customer businesses.
Dimerco Express Group Official Website: https://tw.dimerco.com/